To startup in safe mode ( Knowledge Base):

  • Remove the BlackBerry battery and reinsert it
  • Hold down the Escape key after the red LED goes out and keep holding it (The escape key is the one that looks like a sideways “U” shaped arrow by the trackball on the Bold commonly called the “back key/arrow”)
  • You will then see this dialog box to the right and click ok
  • To exit safe mode just remove the battery and reinsert again

Let me know if you have any issues!

 

Storm users…. no luck for you this time